We offer a stress-free, private door-to-door pickup service. Whether you are staying in Reykjavík or Keflavík, we will pick you up directly at your accommodation or a designated nearby meeting point (e.g., official bus stops in downtown Reykjavík).

Note: To ensure everything goes smoothly, we will contact you via phone or WhatsApp the evening before your tour to confirm the exact timing and location.

Footwear: Please wear appropriate footwear based on your chosen activity. For glacier walks and volcanic hikes, sturdy hiking boots with ankle support are mandatory for your safety. For our sightseeing tours, comfortable and waterproof walking shoes are sufficient.

‍Clothing: Iceland’s weather changes fast! We recommend dressing in layers: a warm base layer, a fleece or wool mid-layer, and a waterproof jacket and trousers.

‍Blue Lagoon: If your tour includes a soak, don’t forget your swimwear!

‍Essentials: A small backpack with water and snacks will keep you comfortable throughout the day.

In Iceland, we say: "If you don't like the weather, just wait 5 minutes." However, your safety is our absolute priority.

If the conditions are simply "Icelandic" (rain or wind), the tour proceeds as planned.

If the weather is unsafe (extreme storms or road closures), we will contact you as soon as possible to reschedule the tour or provide a full refund. We monitor the forecast and local safety alerts (SafeTravel.is) constantly.

We understand that plans can change. To provide the best service for our private tours, we apply the following cancellation policy:
‍
‍– 8 days or more before the event: Full refund.
– between 8 and 5 days before the event: 50% cancellation fee.
– 4 days or less before the event (including no-shows): 100% cancellation fee.

‍If you need to cancel or reschedule, please contact us as soon as possible via email or WhatsApp at +354 7933692.